Ch-Ch-Ch-Ch-Changes…

This feels like a really weird post to write.

After more than three years at Thornley Fallis, I’m leaving for pastures new. More than that: I’m leaving the agency business entirely and getting back into software – my first and enduring passion. I can’t say exactly where just yet, but this is a really exciting move . . . → Read More: Ch-Ch-Ch-Ch-Changes…

HoHoTO 3.0 – Why do we do this?

[Cross-posted from the main HoHoTO page]

Yes, we’re doing it again.

As those of you following the tweets have noticed, HoHoTO is returning this December 16th at The Mod Club in Toronto.

New to all this? Wondering what the heck a HoHoTO is and whether you need an inoculation? Check out this summary video from last . . . → Read More: HoHoTO 3.0 – Why do we do this?

What question would you like to ask Steve Ballmer? (Part II)

This has been interesting.

At the very end of last week, I put out a call for questions to ask Steve Ballmer this week on the eve of the Windows 7 launch. Encouraged to note that I ended up with a really good selection of questions, as well as an entertaining handful of obscene, scatological, ribald . . . → Read More: What question would you like to ask Steve Ballmer? (Part II)

What one question would you put to Steve Ballmer?

I promise this is not a joke.

Through some fine friends in the media, I’ve been invited to ask a question that will be put to Microsoft CEO Steve Ballmer in a special interview he’s doing with a Canadian publication next week, on the eve of the Windows 7 launch.

I was exceptionally surprised and immensely flattered to . . . → Read More: What one question would you put to Steve Ballmer?

Customer service lessons from a news distribution service

Disclosure first: CNW Group, Canada’s main national newswire service, continues to be a valued client of my firm, Thornley Fallis.

I just wanted to get that important point across up front. This relationship is already a matter of public record and something I’ve blogged, tweeted and even appeared in videos about in the past.

Still, given the topic . . . → Read More: Customer service lessons from a news distribution service

The Top Five Myths of SEO (IMHO) – Myth #3

In this third post in the series, I want to dig into the incessant focus on on-page optimization factors.

But before I do, I need to address a little housekeeping. Anyone who’s been following me on Twitter recently, or any of the threads emanating from the first posts in this series, may have noticed that the . . . → Read More: The Top Five Myths of SEO (IMHO) – Myth #3

The Top Five Myths of SEO (IMHO) – Myth #2

Continuing in my short series of five big SEO myths, this one is perhaps the most controversial of the concepts I’m going to tackle.

In the first post in the series, I laid into the discredited but still apparently widespread practice of stuffing keywords into the meta tags of a web page. My research into how keywords . . . → Read More: The Top Five Myths of SEO (IMHO) – Myth #2

The Top Five Myths of SEO (IMHO) – Intro and Myth #1

This is the first in a short series of posts exploring what I believe are some of the top myths in Search Engine Optimization. I was going to throw all five myths into a single post, but then I realised that would make for an even more than usually lengthy piece, so I’ve split the . . . → Read More: The Top Five Myths of SEO (IMHO) – Intro and Myth #1

Now we are six

It’s the second time I’ve thought of using that title for a post, and the connection between the two thoughts exists on several levels.

The first time was when Ruairi turned six years old last December. This time: well, this time we’re not talking in ages. To my considerable surprise, and largely thanks to Ruairi’s patient influence, . . . → Read More: Now we are six

Mesh 09 Bootstrapping a Startup panel

This will be my fourth time speaking or moderating at mesh – Canada’s premier web conference. Four mesh events in four years, and four times they’ve invited me to participate. Seems the organizers like the cut of my “immoderate moderator” jib, which is deeply flattering and rewarding as I always have a lot of fun . . . → Read More: Mesh 09 Bootstrapping a Startup panel